Frequently Asked Questions
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Yes. We are fully licensed and insured.
We take safety, professionalism, and compliance seriously, which is why we carry full liability insurance and maintain active coverage with WorkSafeBC. This protects both our clients and our team, and ensures all work is performed to industry standards. Licensing and insurance are core requirements for responsible landscaping work, and we operate well above the minimum expectations.
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This usually indicates a European Chafer Beetle infestation. The beetles lay their eggs in mid‑summer, and by fall the larvae (grubs) begin feeding on the grass roots. As the roots disappear, the turf weakens and becomes easy for wildlife to tear and flip over. Crows and raccoons can smell the grubs beneath the surface and will pull up the lawn to reach them, often causing widespread damage in a short period of time.
Why does this happen to some lawns more than others? Chafer beetles prefer short, stressed, or thinning lawns — especially those mowed too low or not watered consistently during the summer. Lawns maintained at a healthy height of 3–3.5 inches are far less attractive to beetles and recover more easily from any seasonal activity. Proper mowing and watering practices are the most effective long‑term prevention.
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Yes — we provide a dedicated chafer‑control treatment aimed at minimizing grub damage and protecting your lawn through the active season.
Chafer beetles lay eggs in turf, and once the grubs hatch, they feed on the roots, weakening the lawn and making it vulnerable to birds and raccoons.
Our treatment helps interrupt this cycle by targeting grubs at the right time, reducing the likelihood of widespread turf disruption. This service is safe for pets and families once dry and works best when paired with consistent lawn maintenance.
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There are many ways to update your landscape to reduce or eliminate traditional lawn and create a more low‑maintenance yard. One popular option is creeping thyme, a hardy groundcover that forms a dense, fragrant mat. Thyme lawns don’t require mowing and need far less water than conventional turf, making them an excellent choice for drought‑prone areas.
Another effective alternative is micro‑clover, a miniature variety of white clover. Like creeping thyme, micro‑clover is sustainable and low‑maintenance, but it also offers the added benefit of staying green through summer drought. It blends well with existing turf or can be used as a full replacement.
You can also consider xeriscaping, a design approach focused on water‑wise and drought‑tolerant landscaping. Xeriscapes significantly reduce — and in some cases eliminate — the need for supplemental irrigation. A simple example would be a rock garden paired with hardy, drought‑tolerant plants that thrive with minimal care.
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In our climate, the best time for sod or seed installation is in the fall — typically between September and November. Temperatures are cooler, rainfall is consistent, and new lawns establish more easily without the stress of summer heat. Fall also gives fresh sod and seed a long window to root in before the following summer, which leads to stronger, more resilient turf.
Watering is much easier during this season, and new lawns don’t have to compete with aggressive summer weeds for space. Establishing your lawn in fall sets it up for success, reduces maintenance, and helps avoid the common issues that come with spring or mid‑summer installations.
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Yes, we do. Our qualified and knowledgeable technicians build garden retaining walls up to 4’. Every wall is constructed to the manufacturer’s specifications, using proper base preparation, drainage, and installation techniques to ensure long‑term stability.
All retaining walls built by Lilac Landscaping include a 5‑year limited warranty. If a wall ever fails due to an installation error, we will repair or replace it at no cost to you. This warranty reflects our commitment to quality workmanship and proper construction standards.
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Yes. All projects require a deposit before work is scheduled. This secures your spot in our calendar and allows us to order materials, allocate labour, and prepare for your installation. Deposits also protect both parties by confirming commitment to the project. The remaining balance is due upon completion once the work has been finished to the agreed‑upon specifications.